The Business of the Year Award has been presented since 2001 to an outstanding line-up of area businesses that have had a huge impact in our community and surrounding area. This year we have the pleasure of honoring Burnstad’s Market with this award.
Burnstad’s Market was presented with the same award in 2004. This is the first time an area business has received this recognition twice. This demonstrates the great pride and commitment this company has in providing a superb shopping experience.
Not only is the store inviting due to the recent expansion, the employees are helpful and eager to assist customers. Burnstad’s works hard to understand their customer’s needs. Along with their extensive remodeling project they are now purchasing locally grown items that not only provide delicious healthful food items, it shows their commitment to supporting other area businesses.
Burnstad’s gives back to the community in so many ways including coat drives, use and assistance with the Brat Barn for a large number of area non-profits, donations to various local benefits and help with the High School Store, just to name a few. Congratulations to Burnstad’s Market!
The 2012 Customer Service Award goes to Smiley Bear Design. Within the nomination form, the words, “flexibility, ingenuity, entrepreneurship, and passion” stood out and describes Smiley Bear Design to a “T.” Lyall and Becky have been in business since 2004 and in addition to this business, they also have a thriving Alpaca farm named Fevolden Farm Alpacas. Lyall, Becky and the entire staff at Smiley Bear go above and beyond to execute projects, sometimes from designs created from only brief notes, conversations or sketches written on the back of a napkin. The projects are always meticulously done, timely, professionally, and always delivered with a smile.
Service to the community by Lyall and Becky is also enormously evident by the countless number of hours spent supporting the Black River Falls Downtown Association, the Chamber and the many area festivals and events.
Smiley Bear Design exemplifies what customer service is all about. Congratulations to Smiley Bear Design!