Western Technical College – NEW class offerings – Emerging Leaders
February 17 - March 12
NEW
Customer Service Excellence
This offering will be in Multi-business format with limited seating, you can send one or more staff to this training. This offering will have seven in-person sessions with each being three and a half hours in length, all for $495 per person.
CUSTOMER SERVICE EXCELLENCE
Navigating Customer Dynamics
Communicating with Clarity and Confidence
Calm Under Pressure; Mastering Conflict Resolution
Resolving Breakdowns and Handling Tough Customers
Foundation of Listening
Mastering Active Listening
Managing Customer Dissatisfaction
Cost – $495 per person
Start Date – March 19th
Location – La Crosse Campus
Length – 24 Hours
>>Emerging Leaders Class La Crosse
Cost – $595 per person
Start Date – March 13th
Location – La Crosse Campus
NEW
>>Pneumatics Training (Hands on)
Pneumatic Power Systems
Pneumatic Circuits
Pressure and Flow Principles
Speed Control Circuits
Air Logic Schematics
Pneumatic Maintenance
Cost – $625 per person
Start Date – Summer 2025
Length of Class – 16 Hours
Have a great weekend!
Best
John
John Zimprich | Performance Consultant
Western Technical College Business and Industry Services
608.785.9916 Phone | 608.343.5566 Cell | website |