Black River Country Now Hiring Poster - Black River Area Chamber of Commerce

NOW HIRING

Administrative Assistant

Join the Black River Area Chamber of Commerce team and help support our members, visitors, events, and community.

Part-Time | Approximately 30 Hours/Week | Black River Falls, Wisconsin

About the Position

The Black River Area Chamber of Commerce, also known as Explore Black River Country, is seeking a friendly, organized and dependable Administrative Assistant to join our team.

This position plays an important role in the day-to-day operations of the Chamber and Tourism Center. The Administrative Assistant works directly with Chamber members, visitors, residents and the public while helping maintain accurate information, support Chamber programs and events, and provide professional administrative assistance.

This is a great opportunity for someone who enjoys working with people, supporting the community, creating digital content and handling a variety of responsibilities in a busy office environment.

What You’ll Do

Front Office & Visitor Services

Welcome members and visitors, answer phones and emails, fulfill visitor information requests, and provide information about lodging, dining, shopping, attractions, events, trails and other area resources.

Member Services

Assist Chamber members with routine questions, membership information, onboarding, member records, Chamber Bucks and Chamber programs.

Administrative Support

Assist with mail, documents, filing, data entry, records, QuickBooks payment entries, office supplies and other administrative functions.

Social Media & Digital Content

Help update the Chamber website, event calendar, job postings and digital information while creating and editing content for social media, including written posts, graphics, photos and short-form video.

Events & Programs

Help with Ribbon Cuttings, Business After 5, the Annual Dinner, Trail of Terror, career and job fairs, Small Business Saturday and other Chamber programs and events.

Office & Tourism Center Support

Help keep the Chamber office, visitor displays, conference room and common areas organized, welcoming and ready for members and visitors.

Who We’re Looking For

  • Friendly and comfortable working with members, visitors and the public

  • Organized, dependable and detail-oriented

  • Comfortable handling several different tasks and changing priorities

  • A strong written and verbal communicator

  • Able to work independently when needed

  • Comfortable using Microsoft Word, Excel and Outlook

  • Familiar with social media content creation and editing

  • Interested in learning new software and digital tools

  • Professional when handling confidential or sensitive information

Minimum Qualifications

  • High school diploma or equivalent

  • Valid driver’s license and reliable transportation

  • Availability for periodic evening and weekend Chamber events

Experience We’d Love to See

Prior experience in office administration, customer service, visitor services, social media, website content, data entry, QuickBooks, WordPress, nonprofit organizations, tourism, hospitality or another community-facing organization is preferred but not all required.

A Job With Variety

No two days at the Chamber are exactly the same.

One day you may be helping a visitor find an ATV trail or restaurant. Another day you may be creating a social media post, helping a new Chamber member, preparing materials for a Ribbon Cutting, updating the website, selling Chamber Bucks or assisting with one of our community events.

If you’re looking for a position where you can interact with people, learn about the community and contribute to a variety of Chamber and tourism programs, this may be the right opportunity for you.

Position Details

  • Position: Administrative Assistant

  • Organization: Black River Area Chamber of Commerce, Inc. / Explore Black River Country

  • Employment: Part-Time, Hourly, Non-Exempt

  • Hours: Approximately 30 hours per week

  • Location: Black River Falls, Wisconsin

  • Reports To: Office Manager

  • Oversight: Executive Director

  • Travel: Local travel within the Chamber’s service area is required

  • Evenings/Weekends: Periodically required for Chamber programs and events

  • Background Check: Employment is contingent upon satisfactory completion of a background check

  • Compensation: Hourly wage established within the Chamber’s Board-approved budget

Equal Employment Opportunity & Reasonable Accommodations

You don’t need six inches of legal copy permanently visible on the page, but the information should remain available. The full job description states that the Chamber is an Equal Opportunity Employer and provides reasonable accommodations to qualified applicants and employees with disabilities as required by applicable law.